Please check your SPAM/Junk Mail folder and make sure your E-mail won't filter us!
What can I do if I did
not receive my email confirmation?
Order Confirmation/Update/Password Reset emails
are generally sent out instantly. If you did not receive your Order
Confirmation/Update/Password Reset emails from us, we recommend
that you check the "Bulk" or "Spam" folder in your email to
ensure that it was not automatically filtered to that folder by your email
service. It’s very likely, the emails we sent to you are there! To help insure prompt delivery of emails from
us in the future, please add Our Address to Your Email Safe Senders List, Address Book or
Contact List to make sure your E-mail won't filter us in the
future!
Email can be blocked or filtered into the bulk folder especially now that email
filters are focusing more strongly on “grey mail†or commercial mail. As a
result of these changes you may be unable to read certain email communications
even if you have subscribed to receive them.
To avoid these situations, add our email addresses to your Safe Senders List.
We've put together a list of the most commonly used email programs with easy to
follow instructions on how to add email addresses to your Safe Senders List.
Please add either the From Address that the email you received came from OR
add the domain @camerainthepost.com to your Address Book or Contacts to
continue receiving our emails in your inbox!
What is an Email Safe Senders List?
Each email program features spam filters which automatically recognize
white-listed and blacklisted email addresses. White-listed addresses are deemed
acceptable and mail from these addresses is usually delivered to the inbox
without additional filtering. Blacklisted addresses are senders from
which you do not wish to receive email communication from. The Safe Senders
List, also commonly referred to as a White List, is a list of all email
addresses you would like to receive email from without impediment.
Your Safe Senders List is managed by you within your email program and can be
easily updated based on your preferences. By default, email messages that
you add to your own personal address book are considered safe and will not be
re-routed to your junk email folder. How to Add an Email Address to Your Safe Senders List?
Email Account Providers
AOL 8.0+
Step 1 Click on the Addresses tab in the upper right corner of
the Mailbox window Step 2 Click on the New drop-down menu and select New Contact. Step 3 Type the email address of the new contact in the Screen
Name field and click the Save button.
Earthlink
Step 1 Open the email Step 2 Right-click the sender's email address Step 3 Select Add to Address Book in the short-cut menu Step 4 Verify the sender's contact details
Gmail
Step 1 Open the email. Step 2 Click on More Options in the upper right hand corner of
the message. Step 3 Click on Add Sender to Contacts List in the header of the
email. Step 4 A confirmation message will be displayed above the email.
Juno
Step 1 From the mail screen, click on the Address Book tab. Step 2 Insert the email address you would like to add. Step 3 Click Quick Add
Mac Mail
Step 1 Open the email Step 2 Right-click the sender's email address Step 3 Click Add to contacts in the short-cut menu Step 4 Click Save and Close
Microsoft Outlook Express 6+
Step 1 Open the email Step 2 Left-click the sender icon, or right click the sender's
name Step 3 Click Add to contact Step 4 Click Save and close
Microsoft Outlook 2003
Step 1 Open the email Step 2 Select Actions on the toolbar Step 3 Select Junk Email from the drop-down menu Step 4 Select Add sender to Safe Senders List Step 5 Verify that our contact information is correct and click
Ok
Microsoft Outlook 2007
Step 1 Open the email Step 2 Click Options on the Tools menu Step 3 On the Preferences tab, under Email, click Junk E-mail Step 4 Select Safe Senders or Safe Recipients tab and click add Step 5 Enter the email address of the contact and click Ok
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