Yes, you can return any unused order back to us for refund/replacement within 7 days after delivery.
IMPORTANT: Camera In The Post does not sell products on a trial basis. Customers are strongly advised to check suitability and specifications of products before ordering. You have the right to cancel your purchase at any time either before or up to seven days following the day you receive the goods by filling the Contact Us Form on our website to request the product return approval reference number. If you exercise your right to cancel your order after the goods have been dispatched, you will be responsible for returning the goods to Camera In The Post at your own risk and cost, therefore, we strongly recommend you use an insured delivery method such as Royal Mail Special Delivery. All returns are subject to the following conditions, except where the goods are faulty or incorrectly described on the Web Site. Your product must be complete and in 'as new' condition (e.g. if you have opened the box to examine the product you must have done so without damaging or marking the product or packaging) which won't affect re-sell purpose. The product must not have been used or installed in any way. It should be returned with the original box, packing and accessories you received with it. Software, memory cards, DVDs, and Pre-recorded videotapes can only be accepted if still sealed. All opened software is exempt from return. Software that arrives damaged or is physically faulty may be returned under our normal returns policy. You must return any free gifts which came with the product. We will not refund any items that have been specially ordered for you. (items with "Subject to Order" status) Where we have made a charge for postage, this will be deducted from your refund if the goods have been dispatched to you to cover our original delivery cost. Where we have offered free delivery, a fixed postage charges of £15.00 (for orders originally shipped by Airmail) or £35 (for orders original shipped by DHL Express) will be deducted from your refund if the goods have been dispatched to you to cover our original delivery cost.
You CAN NOT cancel your purchase when: The seal has been broken on any videotapes, DVDs, CDs, memory cards, or software; or the goods were a special order for you (items with "available upon request" status); or seven working days has elapsed following receipt of the goods. Until such time as you return the goods to us you must take reasonable care of the item(s) and not use them. Any use of the delivered goods beyond that necessary to inspect the goods upon delivery will invalidate your right to cancel the contract.
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